This is a tale of two companies.
A few weeks ago ,DH decided that enough was enough. Dial Up was too slow and we kept getting disconnected after 10 minutes of activity. This is no tconducive to web surfing/downloading by any stretch of the imagination.
There are very few Internet companies servicing my area (aka the boonies) so there is little to choose from. The one company we did decide upon has two install contractors and this is where my story begins:
Installer number one was rather eager to make an appointment.
"Are you sure no one will be home on Monday?"
"Yes I'm sure"
"What about Tuesday?"
He shows up on Wednesday, because I'm not working that day and he has no other choice to accept this. After standing on my roof twice and calling to see if the nearest tower is undergoing some unscheduled maintenance, he tells me that the very tall trees surrounding my property are interfering and he can't even get a bar. He tells me that he'll put my name on the list if a much closer tower becomes available. He leaves with $30 of my money.
With head hung low, I shuffle back to my Neanderthal cave to once again send the equivalent of smoke signal emails.
DH is determined in his need for speed and, when he gets home, calls our neighbour to find out how she got high speed with the same Internet company. Answer: she used installer company number two.
Company number two asks questions when we make the appointment. They want to know they layout of our property and surrounding area, do we have tall trees....etc. All things that would affect us getting a signal.
The appointment is made. This time two guys show up and they bring an extender with them. They test the signal from the top of our antenna: two bars. They go up even higher: Five bars.
Moral of the story. High speed Internet is a wonderful thing, but people who know what they are doing are priceless.
Until next time
Yours in Yarn,